Washington
Partnership Access Line (PAL)
Program Overview:
PAL is a statewide access line, staffed M-F 8AM-5PM, prioritizing live answer/direct connections to child psychiatrists from Seattle Children's/University of Washington. Any state primary care provider can call, without formal enrollment, about any youth in their care. Services include telephone consults, community resource identification, an option for tele-video assessments, 4 times a year provider CME events, and a freely distributed Care Guide for primary care mental health service delivery including rating scales and parent handouts. Other offerings include therapist trainings in brief behavioral therapies, school consult services, and a statewide child mental health referral service for parents to call themselves.
Services Offered:
Telephone Consultation
Face-to-Face/Telehealth Clinical Consultation
Patient Care Coordination/Resources and Referral Services
Medication reviews for Medicaid
Website: http://seattlechildrens.org/PAL
Primary Contact: Robert Hilt
Email: robert.hilt@seattlechildrens.org
Year started: 2008
HRSA Awardee: No
Does the program provide state-wide coverage? Yes
Funding: Medicaid, State legislature, Commercial Insurance. Note, in state law, WA Health Care Authority will collect proportional service support based on each commercial insurance plan's market share.
Program Materials:
Additional access programs:
PAL for Moms (maternal mental health consultations)
PCL (an adult mental health consult line) delivered by our adult psychiatrist University of Washington colleagues.
Last Update: May 11, 2021