Washington
Partnership Access Line (PAL)
PAL is a statewide access line, staffed M-F 8AM-5PM, prioritizing live answer/direct connections to child psychiatrists from Seattle Children's/University of Washington. Any state primary care provider can call, without formal enrollment, about any youth in their care. Services include telephone consults, community resource identification, an option for tele-video assessments, 4 times a year provider CME events, and a downloadable Care Guide for primary care mental health service delivery including rating scales and parent handouts. Other offerings include therapist trainings in brief behavioral therapies and a statewide child mental health referral service for parents to call themselves.
Telephone Consultation
Face-to-Face/Telehealth Clinical Consultation
Medication reviews for Medicaid
Additional Access Programs
PAL for Moms (maternal mental health consultations)
PCL (an adult mental health consult line) delivered by our adult psychiatrist University of Washington colleagues.
Last Update: August 6, 2021
Services Offered
Patient Care Coordination/Resources and Referral Services
Website: http://seattlechildrens.org/PAL
Primary Contact: Robert Hilt
Contact Information
Year started: 2008
HRSA Awardee: No
Does the program provide state-wide coverage? Yes
Funding: Medicaid, State legislature, Commercial Insurance. Note, in state law, WA Health Care Authority will collect proportional service support based on each commercial insurance plan's market share.
Program Materials: Primary Care Principles